from my keynote
1. identify goals
2. prep prototypes
3. identify subjects
4. plan and test for specific scenarios
5. prep questions beforehand
6. ask subjects to perform the task[s]
7. document your results
8. modify and repeat
from class discussion
Locate the proper audience. Make the right connections.
Make understandable prototypes. Presentable.
Be specific about the types of feedback you want, which will produce specific answers.
Identify the part of the project for which you want input.
Write out specific questions and/or balance with open-ended questions
Word carefully
Aim for objectivity, don’t ask leading questions
Avoid yes/no questions
Determine documentation method
Video
Audio
Take notes
photography
Edit / make a “deliverable” research document